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Where to go for answers about the book shows

27 Aug 2016 9:44 PM | Charlotte Pierce (Administrator)

Wow, with all the book show and conference registrations flowing in (thank you!) the questions are coming thick and fast! We really try to respond quickly, but keep in mind there are a few self-serve ways to get answers if it's Saturday night and your valiant volunteer IPNE project team members are out with their families!

  1. A good share of the answers can be found by re-reading the event details and confirmation emails that you might have missed (we all do). Search is your friend! We're also continually updating the events in response to queries. If there's an error in the event description, we'll correct it as soon as possible.
  2. Post your question on the Member Forum (ipne.org/forum) where the answer will benefit others. The amazing Lisa is building an FAQ based on questions that appear there; coming soon. And always, feel free to make a suggestion about how the process could work better.
  3. Remember, you can usually find a knowledgeable team member on IPNE's daily Office Hours at 10 am. Click the permanent link (https://goo.gl/vinXlF) to join by webcam and/or audio. Still in your PJ's? Call 1-585-632-4805, and enter pin 39125 to join the conference call by phone! Try to RSVP if you can so we can ping you when we come on the conference line.
  4. If all else fails, post your question on Twitter @IPNE, or on this Facebook group or our Facebook page.
  5. We don't have paid staff  24/7, but we want to make sure everything is clear within a reasonable time. If all else fails, please do email or call, no worries.

We  hope this helps you find the help you need! The way we look at it, you *are* IPNE, and your participation in the events is a huge vote of confidence. IPNE is gradually upgrading and standardizing systems so there is more clarity around event registrations. so please bear with us - and lend a hand if you can! Sign up at IPNE.org/Teams to "be the IPNE you seek" - and thanks again!

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